Frequently Asked Questions
Do I need an appointment?
Yes. Due to our limited fitting room availability and in order to best serve you, an appointment is required.
Who should I bring?
Please bring everyone that you need present to buy your dress so no one special misses that once in a lifetime moment when you realize that you have found the one! Please note that depending upon the amount of appointments coinciding, seating may be limited to 5 per party and additional guests may have to stand. If you have a large party, you may consider upgrading to our Premier Appointment to ensure seating and space for everyone.
What is the price range at your store and what sizes do you carry?
Our dresses are currently priced from $1000-$3000.
Our current collection of dresses range up to about a street size 12.
If your preferences do not fall in one of these categories, please check back at a later date as we are always changing our stock to try to best meet the needs of our community.
Can I return something that I purchased?
All sales are final. There are no exchanges, changes, refunds, or cancellations. This is the Bridal Industry Standard.
What should I bring?
Please bring any undergarments you will need to feel comfortable in during your one on one appointment with your Bridal Stylist.
How far in advance should I purchase my dress?
If you would like to special order a dress, this needs to be done at minimum of 6-8 months in advance of your wedding. The closer to a year out the better! The process of making each gown does not begin until after the order is placed and alterations can take up to 2 months.
Gowns can be rush ordered for an additional fee if necessary.
All gowns currently in stock can also be purchased off the rack!
What products do you carry?
We carry Bridal Gowns, Veils, & Belts.
We do not carry Mother of the Bride/Groom, Bridesmaids, Prom, Homecoming, or Shoes.
Do you take measurements for bridesmaid gowns being ordered elsewhere?
Yes. There is a $25 fee for our expertise and our time.